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Ecommerce Manager

Job Description:

This role oversees the end-to-end e-commerce marketing and merchandising activities for the ecommerce business.

The ideal candidate is highly organized with a proven ability to multi-task especially in an agile, fast-paced, deadline driven environment. He or she should have a strong attention to detail and the ability to work independently and as part of a team in a fast paced environment.


Desired Skills & Experience:

  • At least 5 years of professional experience with at least 3 years of experience ecommerce managing marketing and merchandising programs.
  • Technical understanding of e-commerce web platforms and analytics. Magento experience a must.
  • Competency with HTML and CSS relative to CMS preferably Magento.
  • Understanding of front and back-end logistical online order placement and fulfillment cycles (payment process, back-end inventory fulfillment, order confirmation and shipping) to optimize online customer experience.
  • Experience constructing online marketing/advertising programs and site content.
  • Digital Marketing experience SEO, SEM, Affiliate, etc.with a heavy emphasis on email marketing.
  • Email Marketing experience with HTML coding, list management and email analytics are a must with a preference using the Bronto and Klaviyo email service providers.

Day to Day:

  • Manage site calendar regarding seasonal product launches, site enhancements, promotions, etc.
  • Manage all site content including daily management of home and category pages ensuring key goals are achieved.
  • Lead the delivery and trafficking of creative assets to/from site/graphic designers and developers.
  • Partner with third party partners to optimize opportunities to grow marketing programs and customer audience.
  • Monitor and report on key campaign metrics including open rates, conversions, CTR, and retention.

Job Type: Full-time


Experience:

  • Merchandising: 2 years (Preferred)
  • Email Marketing: 3 years
  • E-Commerce: 5 years (Preferred)