• information we collect about you
• how we use this information
• marketing email communications
• changing address or catalog preferences
• how we work with third party service providers
• your online account
• links to other sites
• cookies and web beacons
• privacy of young children
• your California rights
• security
• accessing our websites from outside the U.S.
• privacy policy updates
If you create an online account, you also have the option of providing your product preferences and demographic information. If you use our "email this style to a friend" functionality found on all product pages, or if you choose to send an email from our site to a friend, we will also collect your friend's name and email address. Your friend's information is only used to send the forwarding email and is not saved in our customer or marketing databases.
In addition to the information that you voluntarily provide when using our site, we may also record information that your web browser routinely shares with websites. This may include your browser type, browser language, Internet Protocol address, software and hardware attributes, the date and time of your visit, the geographical location of the Internet Protocol address, and the pages that you visit. This will generally be anonymous data that we collect on an aggregate basis. We will not try to associate anonymous data with your personally identifiable data.
We also maintain a record of your purchases made on any of our websites and combine this with information you have provided in our retail stores or over the phone in order to serve you better. We may combine information you provide with demographic information and information that is publicly available. We may also use information about your product preferences and interests in order to improve our site design and enhance your shopping experience.
When we offer sweepstakes, contests, promotions or surveys, you may be required to provide certain personal information so we can notify winners and/or fulfill promotional obligations. In these instances, you have the option to receive emails or other communications from us regarding our products, services, contests, and promotions. Even if you have previously chosen not to receive email or postal mail from us, you may still receive information as it relates to the sweepstakes, contest, promotion or survey in which you have participated.
We may also share your information, including, without limitation, your email address (but not your credit card information) with unaffiliated third parties that would enable them to contact you about products or services you may be interested in. In the unlikely event of a sale of some or all of our business, SDI may disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.
You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, to respond to subpoenas, court orders, administrative orders or other legal process or based on our good faith belief that it is necessary to conform or comply with such law, request or court order, to prevent fraud, to protect our rights or to protect the users of our websites or the public.
If you do not wish to receive SDI marketing emails, you may opt out by clicking on the unsubscribe link found at the bottom of all SDI marketing emails, or you may email customer service at customerservice@everlast.com with the following:
• The phrase "no email" in the subject line
• Your name and email address
From time to time, we may share your information, including, without limitation, email addresses (but not your credit card information), with unaffiliated third parties whose products or services may be of interest to you and who have their own privacy policy in place. If you do not wish to receive marketing emails from these third parties, you may opt-out by emailing customer service at customerservice@everlast.com with the following:
• The phrase "do not share email" in the subject line
• Your name and email address
You can also contact us via postal mail regarding any of the above by writing to:
Everlast Worldwide
183 Madison Suite 1701
New York, NY, 10016
Or you may contact us by phone at 888-863-8375, 24 hours a day, seven days a week.
Please be aware that it can take up to 10 business days to remove you from our marketing email lists. If you opt-out from receiving our marketing emails, you will continue to receive order confirmation and shipping status emails.
You will receive an email confirmation that your request has been received and processed. Although we strive to update our mailing list as frequently as possible, you might receive another catalog before we are able to remove you.
If you do not want promotional offers or catalogs mailed to you from third parties, please send an email to optout@everlast.com with the following:
• The phrase "do not share catalog" in the subject line
• Your name and your complete mailing address as it appears on your catalog
If you want to change your postal or email address, please send an email to customerservice@everlast.com with the following:
• The phrase "address change" in the subject line
• Your name, complete old postal or email address and the new address that you would like to change it to
You will receive an email confirmation that your request has been received and processed.
You can also contact us via postal mail regarding any of the above by writing to:
Everlast Worldwide, 183 Madison Suite 1701, New York, NY, 10016
Or you may contact us by phone at 888-863-8375, 24 hours a day, seven days a week.
We currently use the services of a few carefully selected marketing companies to help manage and optimize our Internet business and communications. These companies help us to measure the effectiveness of our advertising and better understand how visitors use our sites. To do this, cookies and web beacons are placed on our websites on our behalf. The type of information collected in this manner includes pages visited, products viewed and products placed in your shopping cart.
By supplementing our records, this information helps us to identify what pages are most attractive to our visitors, which of our products most interest our customers and what kinds of offers our customers like to see. Although our marketing partners record the information coming from our sites on our behalf, the data subsequently retrieved cannot be used for any reason without our authorization. If you prefer that we not include your information in our ongoing analysis to improve our websites, products and offers, you can "opt-out" by clicking here.
In addition, we may share statistical, demographic and other non-personally identifiable information with third party companies to help manage and optimize our Internet business and communications.
If you forget your password, you can request that it be emailed to your email address. We will not give passwords out over the phone, nor will we email them to a different address than the one used to register. If you request to have your password emailed to you, your credit card information will be automatically deleted from your profile for your protection.
Your address book, located in the "my account" page of each website, is your personal storage space. We do not use the information in your address book to send email promotions or catalogs by mail. When you enter names in your address book, those names will be accessible on your computer to place online orders on our website, whether you are logged in or not. If you are using a public computer, please click on the link on your order confirmation page that prompts you to "click here to clear all information" after placing your order to maximize privacy.
Cookies do not retain any personally identifiable information such as your name, address or any financial information, on your computer. We use cookies to recognize you and your preferences in order to improve the shopping process and provide you with a customized experience on our websites. SDI places a unique user ID number on your cookie which allows us to access information that we can then use to improve your shopping experience, such as holding items in your shopping bag, accessing your address book, or providing you with customized pages based on your past viewing or purchasing history.
If you do not wish to have cookies on your system, you can set your browser preferences to refuse them. In order to disable cookies, please consult your browser's "help" section for instructions. Web beacons are small strings of code that are placed in a web page. They are sometimes called "clear GIFs" (Graphics Interchange Format) or "pixel tags".
Web beacons are most often used in conjunction with cookies to monitor activity on our websites. When you visit a particular web page, web beacons notify us of your visit. Since web beacons are used in combination with cookies, if you disable cookies the web beacons will only detect an anonymous website visit.
To make such a request, please write to us at the following address: Everlast Worldwide, 183 Madison Suite 1701, New York, NY, 10016
Alternatively, you may send us an email at customerservice@everlast.com with the words "California Privacy Rights" in the subject line.
You can tell that you are in secure mode by the following:
• The "http" in the web address will be replaced by "https"
• Depending on the browser, you will see either a padlock or a solid key in the lower section of the browser window
While we implement these and other security measures on our sites, please note that 100% security is not always possible. You play a role in protecting your information as well. Because your password permits access to your personal information, please keep your password secret and do not disclose it to others.
All online orders will be accepted and fully processed in and shipped from the United States and all information you provide will be securely maintained on web servers and our internal systems located within the United States. By providing your information to us, you agree that all personal information will be used in accordance with this privacy policy.
We may update our privacy policy from time to time and our use of the information we collect is subject to the terms of the privacy policy in effect when we collect that information. Whenever we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically. If we propose to modify our policy in a way that would significantly change the way that we use your information, we will provide you with a meaningful way to opt out of those new uses. If you have any questions or concerns regarding our privacy policy, please contact us:
• By email: customerservice@everlast.com
• By phone: 888-863-8375, 24 hours a day, seven days a week
• By fax: 913-888-2198
• By mail: Everlast Worldwide, 183 Madison Suite 1701, New York, NY, 10016
Effective as of 10/01/2009.